Legal
Privacy Policy
Warranty Appliances ("we," "us," or "our") operates the website at warranty-appliance.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.
1. Information we collect
Information you give us
- Email list signup. When you join our First Look list, we collect your email address and, if you choose to provide them, your first name and the appliance categories you are shopping for.
- Direct contact. When you call, email, or visit us, we may collect your name, phone number, email address, and any details you share about the appliances or services you are interested in.
Information collected automatically
- Usage data. Like most websites, we collect information about how you use the Site, such as the pages you view, the links you click, the date and time of your visit, how you arrived at the Site, and general location derived from your IP address.
- Device data. We may collect your browser type, operating system, device type, screen size, and similar technical information.
- Cookies and similar technologies. We and our analytics and advertising partners use cookies, pixels, and similar technologies to collect the information above. See "Cookies and tracking" below.
2. How we use your information
- To send you emails about new inventory, prices, and store updates when you have joined our email list.
- To respond to your questions, hold an item for you, and provide delivery, installation, haul-away, and related services.
- To understand how visitors use the Site so we can improve it.
- To measure the effectiveness of our advertising and show you relevant ads on other platforms.
- To protect the Site, prevent abuse and spam, and comply with legal obligations.
3. Cookies and tracking
We use the following third-party services, each of which may set cookies or use similar technologies in your browser:
- Google Tag Manager and Google Analytics to measure traffic and understand how the Site is used. Learn how Google uses data at policies.google.com/technologies/partner-sites.
- Meta Pixel to measure the results of our Facebook and Instagram advertising and to show relevant ads to people who have visited the Site. Learn more at facebook.com/privacy/policy.
You can control cookies through your browser settings, including blocking or deleting them. Blocking cookies will not prevent you from using the Site. To opt out of interest-based advertising, visit optout.aboutads.info, adjust your ad preferences at facebook.com/adpreferences, or install the Google Analytics opt-out browser add-on.
4. How we share your information
We do not sell your personal information, and we do not rent or share our email list with other businesses for their own marketing. We share information only in these situations:
- Service providers. We use trusted vendors to run the Site and our email list, including a web hosting provider and an email delivery service. These vendors may process your information only to provide services to us.
- Analytics and advertising partners. Google and Meta receive usage data as described in "Cookies and tracking."
- Financing. If you apply for financing, you do so directly on our financing partner's website, which has its own privacy policy. We do not receive or store your financial application information.
- Legal reasons. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of our business, our customers, or others.
- Business transfers. If our business is sold or merged, your information may be transferred to the new owner, who will remain bound by this policy until it is updated.
5. Your choices
- Unsubscribe. Every email we send includes a one-click unsubscribe link. You can also email us at the address below and we will remove you.
- Access, correction, and deletion. You may ask us to show you, correct, or delete the personal information we hold about you. Contact us using the details below and we will respond within a reasonable time.
- Cookies and ads. See "Cookies and tracking" for how to limit tracking.
- Do Not Track. The Site does not currently respond to "Do Not Track" browser signals.
6. Data retention
We keep your email list information until you unsubscribe or ask us to delete it. We keep contact and service records for as long as needed to serve you and to meet our legal and accounting obligations. Analytics data is retained according to the settings of our analytics providers.
7. Security
We use reasonable administrative and technical measures to protect your information, including serving the Site over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children's privacy
The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Third-party links
The Site contains links to other websites, such as Google Maps and our financing partner. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above. Your continued use of the Site after a change means you accept the updated policy.
11. Contact us
If you have questions about this policy or your information, reach us at:
Warranty Appliances2426 Reliance Ave
Apex, NC 27502
(919) 244-2563
warrantyappliancenc@gmail.com