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Scratches & Dents Save You Dollars & Cents
What Is a Scratch & Dent Appliance?
A brand-new appliance with a cosmetic mark from shipping or handling. Same parts, same performance — for a lot less money. Here's what that really looks like.
From "you'll notice" to "you'll never see it"
Every piece is different. These past examples from our showroom show the range.
Past example MSRP $2,137 → sold for $1,200
Past example MSRP $1,599 → sold for $1,200
Past example MSRP $2,599 → sold for $1,700
Photos and prices are past examples from our showroom to show typical blemishes and savings. They are not current inventory — stock changes every week.
Where do they come from?
Big retailers and manufacturers can't sell a dented unit at full price. We buy them by the truckload, test them, and sell them at a fraction of retail. That's also why stock changes every week.
Is it worth it?
If the mark is on a side that'll sit against a wall or cabinet, it's an easy yes. If it's on the front, you decide whether a small ding is worth hundreds of dollars. Either way, the appliance works like new and comes with a warranty.
Open-box vs. scratch & dent
Open-box means the package was opened or damaged but the appliance is usually flawless. Scratch & dent means there's a cosmetic mark on the appliance itself. Both are new, unused appliances.
Shop by category
Refrigerators · Washers & dryers · Ranges & ovens · Freezers
See Today's Deals Before Anyone Else
We don't post live inventory — pieces sell too fast. Join the free First Look list and we'll send you the current stock sheet with photos and prices, plus new arrivals every week.
Get the Current Stock ListPrefer to talk? Call or text (919) 244-2563. A couple emails a month. Unsubscribe anytime.
Questions, answered
Are scratch and dent appliances used?
No. They're new, unused appliances with a cosmetic mark from shipping or handling.
How much can I save?
Typically 40–60% off retail, depending on the piece and the blemish.
Do you post your inventory online?
No. Scratch-and-dent pieces are one of a kind and often sell within days, so we send the current stock list to our free First Look list instead. You can also call or text (919) 244-2563.
Is there a warranty?
Yes. Every appliance is tested and comes with a warranty. Ask us about the coverage on the specific unit you're looking at.
Do you deliver?
Yes, we deliver across the Triangle, including Apex, Cary, Raleigh, Holly Springs, Fuquay-Varina and Garner, and we haul your old appliance away. Call for a delivery quote.
Can I finance?
Yes. We offer lease-to-own financing through Koalafi. Ask in the store or by phone.
Visit the Showroom in Apex
2426 Reliance Ave, Apex, NC 27502 · US-1 & Ten Ten Rd. About 25 minutes from downtown Raleigh, 10 from Cary.
Tues–Fri 10am–6pm · Sat 9am–2pm · or by appointment.